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Ann Hiatt on Trillion Dollar Leadership (An Inside Look at Jeff Bezos & Eric Schmidt)
The NFX Podcast
Amazon Prime - How Effective Can We Be?
The board was skeptical when Amazon launched super saver shipping. Jeff described it as digging a moat around the customer because people are still nervous about putting their credit card online or ordering from this unknown thing. An employee had an idea that then was taken to S teams leadership offsite at Jeff's boat house and became Amazon Prime.
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