Veronica herb: We have tools that augment our cognitive abilities in ways that we would not be able to individually. You know, you describe having dislikes a and having the computer can be of a very explicit augmentation. But even for people who don't have dislikesa if done mindfully and with a little bit of structure they can be really empowering technologies.
Veronica Erb is the author of Finding Out, an email newsletter for people who do and use UX research. Previously, she led UX research at NPR and consulted with a variety of companies. In this conversation, we discuss Veronica’s reading and note-taking practices.
Since we recorded this, Veronica published a post with photos and screenshots of her notes. The link is in the show notes, in case you want to see what she's talking about.
Show notes
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