The chapter explores the diminishing trust in institutions and the need to establish new trustworthy entities in fields like technology and public health. It delves into the historical evolution and sudden surge in video conferencing technology triggered by the COVID-19 pandemic, highlighting the societal and technological impacts. Additionally, it discusses the challenges posed by declining trust in centralized authorities, the future of urban areas post-COVID, and the complexities of reported versus true crime rates in major cities.

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