3min chapter

One Knight in Product cover image

Adventures in Product Management (with Dan Olsen, author ”The Lean Product Playbook”)

One Knight in Product

CHAPTER

How Do You Block in the Sailes Hers?

Show, don't tell is a way of showing users first hand experience. Users often get defensive when shown something that's basically wrong about the product they're showing them. So how do we stop managers doing that kind of thing and shutting people down by mistake?

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