Exploring the Potential of Multimodal Models in Communication and AI Augmentation

This chapter delves into how multimodal models can enhance communication experiences and streamline tasks like invoicing through integration with AI technologies. It discusses the positive impacts of AI augmenting human capabilities, the development of Zapier's Central AI product, and the evolving roles within AI product development teams. The chapter also touches on the acquisition of Vowel, investing in the AI space, and the significance of human-in-the-loop in building AI applications.