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#57 Sheila Heen: Decoding Difficult Conversations
The Knowledge Project with Shane Parrish
The Most Persuasive Strategy Is a Listening Strategy
In life, we often treat listening as sort of strategy of last resort. Really good listening means your learning a ton about not just what is under people's pysicians. And then the third thing is that there is this dynamic called reciprocity. So if you really listen to me, i'm much more likely to then be willing to really listen to you.
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