Empathy and Acknowledgment in Customer Relations

Part two of getting what you want with integrity. Emotions and frustrations run high as we dig into a recent scenario that highlight beautifully what gets in the way of acting with integrity and what trips us up when we're trying to get a good outcome. In this conversation we walk through some of the signposts that tell us we or others might be acting out of integrity. We explore how we manage maintaining equitable power balances and how the landscape changes when we're dealing with toxic relationships. It's a juicy one folks and as ever if you like please do rate, review and share away. Haven't yet caught up with us on instagram? come say hi @styleandsubstance_podcast

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