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Strategies to Motivate for the Collective Good: Erez Yoeli

The Decision Corner

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Communicating Norms and Expectations

In this chapter, they discuss the importance of communicating norms and expectations in order to encourage desired behavior. They explore different ways of communicating expectations, such as using descriptive norms, injunctive norms, dynamic norms, and identity frames. They also mention the potential risks and limitations of using descriptive norms, including the possibility of a boomerang effect.

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