Stop Directing People, Start Designing Systems: How to Design Optimal Work Environments with Daniel Terhorst-North (Lean and Agile Methods Expert)
This New Way
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SBI Is a Fantastic Tool for Very Short Term Feedback
"I had what I was working with a couple of folks who, one was the other's boss and they were distributive. They related to, but basically broken down," she says. "So write down, you know, SBI write down some situations where you feel you've miscommunicated." The following day, the relationship was completely different because neither of them had the tools to articulate to the other how they were being impacted".
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