"I had what I was working with a couple of folks who, one was the other's boss and they were distributive. They related to, but basically broken down," she says. "So write down, you know, SBI write down some situations where you feel you've miscommunicated." The following day, the relationship was completely different because neither of them had the tools to articulate to the other how they were being impacted".
In episode 62, Daniel Terhorst-North explains why, contrary to popular belief, managers don’t manage people, but instead, are the individuals in charge of designing environments and systems of work where employees can be more productive.
We also cover why stand-up meetings are not meant for status updates and the one question that needs to be asked on a daily basis.
Tune in to hear Daniel explain the consequences of delayed feedback and learn a new model to help your team understand intent.