This chapter explores the profound impact of a small act of kindness and excellent service from a barista on a business consultant going through a difficult time. It highlights the importance of treating people as individuals and understanding their struggles. The conversation also delves into the power of validation and the negative impact of the pandemic on social skills.
On a new edition of Weekend Conversations, host Robert Glazer and producer Mick Sloan discuss stories and lessons from five previous Friday Forwards written during past Thanksgiving weeks. Check out our conversation to hear heartwarming stories of gratitude, kindness, relationships and making time for the people who matter most.
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