2min chapter

Machine Learning Archives - Software Engineering Daily cover image

Virtual Agents for IT and HR with Dan Turchin

Machine Learning Archives - Software Engineering Daily

CHAPTER

How Do I Reset My Password?

The promise of learning some of those steps and providing immediate feedback from a trained agent's really appealing. Part of the unique differentiation of the technology is that we've split thesewha we call domain ontologies into an upper and lower. The two work in harmony to make sure that wherever the best answer lives, people rans canto be able to surface it via this interactive dialogue from the virtual agent to the employe.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode