Virtual Agents for IT and HR with Dan Turchin
Machine Learning Archives - Software Engineering Daily
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How Do I Reset My Password?
The promise of learning some of those steps and providing immediate feedback from a trained agent's really appealing. Part of the unique differentiation of the technology is that we've split thesewha we call domain ontologies into an upper and lower. The two work in harmony to make sure that wherever the best answer lives, people rans canto be able to surface it via this interactive dialogue from the virtual agent to the employe.
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