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Learnings from designing over 300 chatbots with Jim-Rowe Bot

VUX World

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Is There a Difference Between a Franchise and an Enterprise?

I've learned the hard way that you need to be working at the head office level. Because there's a lot of, otherwise you get a lack of consistency across. You know, brand is very important with franchises. If you look at the top 10 franchises, it's your KFC, you mean Donald's, you hurt Carl Rental's,. All of them, it's big, strong brands. And they should all be working off the same system. A franchise is a system of operating. So it makes total sensor, it's one, it'sOne voice across all of the franchises with slight localization and personalization.

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