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Joe Bradley (LivePerson): How much 'rat poison' is in our AI and can AI be more "human"?
In AI We Trust?
The Connection Between Conversation and Bias
A live person, as we know, is a company that develops customer engagement, conversational commerce, applications and platforms for a few brands. So can you tell us a little bit more about your rule, specifically, why did you choose a live person, and what are you working on right now that we should be excited about? We have about 18 thousand customers at this point, and the customers being brands. And they have many, many millions of customers of their own.
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