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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business
Acquired
The Importance of Understanding Business Definition
The key strategic challenge is to acquire customers when the cost of a customer does not fully arbitrage out the profit stream that you would expect from them. I think sort of a non-obvious point of all this is that if you're thinking of doing something new, getting into stuff that understanding business definition is critical.
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