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Upol Ehsan on Human-Centered Explainable AI and Social Transparency

The Gradient: Perspectives on AI

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The Importance of Social Transparency in AI

We don't work in silos, most of us. We work within teams. So that means there is some need to add this transparency. In addition to the AI's technical transparency or algorithmic transparency, these practitioners wanted to know four things. Who did what, when and why? There might be other socially transparent systems that do very well. And so using scenario based design, we conducted around four workshops with a lot of people from different technology companies just to get a sense of what are the things that are outside the black box"

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