EP 142 | Dave Jackson (TheCustomer.Co) The 7 principles of Customer Success
CHURN FM
00:00
The Six Principles of Customer Success
Companies that o sass companies make the belief that says, here's the customer journey. And actually, trusters have got their own journey. Individuals have its own journey. So we scrap journeys, effectively. Other then were just building an understanding ofa looks like at the highest level and say, what's the next piece of vollue i can deliver to andrew? The final principle is, cold scales better than people. We try we do it for the right reasons.
Transcript
Play full episode
