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Ep 16 – Dr. Laura Esserman, Professor of Surgery and Radiology UCSF, Director of the UCSF Breast Care Clinic

Pfeffer on Power

CHAPTER

Do Something Nice for People

"I try and meet them where they are. I don't tell them they have to do one thing or another," he says of his patients. "It's about them, right? And trying to make people feel comfortable to do things." He adds: "If you are nice to them and you help them get what they want, they will help you get it"

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