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Equity Live: Bret Taylor’s $4.5 billion startup and Waymo’s $5.6 billion round

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AI Chatbots: Innovations and Skepticism

This chapter explores an AI startup's venture into customer service chatbots, fueled by a significant funding milestone. The discussion highlights both the potential and challenges of AI in redefining customer interactions, while also examining a new model designed to improve reliability and user experience.

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