How to Deal With a Low Income Community

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The woman was so angry that she walked out without saying anything and just slammed the door behind her. "I think I'd handle that a lot differently for a few reasons," says O'Mara. If you've ever worked in customer service, it's your job to own the problem, even if the problem is not your fault,. She probably thought she was getting $40 in cash."

Jessica Ivins schools us on the critical value of a growth mindset in UX Design. She teaches us how to learn how to learn. She enlightens us as to why it’s always better to generalize before specializing. She reminds us introverts that we can only truly succeed by extroverting. She also reveals how the best tool recommendations can only come when it’s clear what one is trying to learn.

Personal Passions (5:18)
Origin Story (6:28)
Biggest Failure (12:52)
Introvert or Extrovert (17:10)
Awkward Testing Story (18:30)
Design Superpower (24:46)
Design Kryptonite (31:14)
Secret Identity (33:09)
Fights for Users (34:41)
Habit of Success (35:27)
Best Tips (37:15)
Invincible Resource (42:10)
Generalize Vs Specialize (44:18)
Recommended Book (47:36)
Your Why (51:57)
Best Advice (53:13)

Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/063

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