AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
2min chapter
Malcolm Gladwell Questions Everything
WorkLife with Adam Grant
Understanding Human Experience in Times of Uncertainty
Kate Amelia Dunlop is the chief experience officer at Deloitte Digital. In March 2020, she launched a major project to study human experience in times of uncertainty. You can't elevate anyone's experience if they don't trust you says Dunlop. And that transparency and humanity matter more in terms of keeping customer.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode