AI in Customer Service and Global Crises

This chapter examines the growing influence of AI in customer service through the lens of a startup offering digital employees that interact seamlessly with clients. It also discusses the humanitarian implications of ongoing conflicts, particularly highlighting the arrival of Chinese medical aid in Lebanon amidst war-related healthcare crises. Furthermore, the narrative touches on India's controversial Project Cheetah, addressing the challenges faced in reintroducing climate-sensitive wildlife back to their native habitats.