Unlocking Potential: The Coaching Approach to Leadership

The “compliment sandwich” technique doesn’t actually work. Wharton professor Adam Grant on how to give feedback that will actually help others reach their full potential. Wharton School of Business professor Adam Grant believes it’s time to stop focusing on “natural talent.” He shares his experience growing up not feeling good at anything in particular, and how he surpassed that to achieve his highest potential. He also shares a key phrase for inspiring others as a leader and maximizing their performance.

0:00 A world obsessed with raw talent 0:20 Meet Adam Grant 2:05 Squandered potential 2:33 Two problematic kinds of leaders 3:35 The best kind of leader 4:20 How to deliver feedback 6:50 The 19 words for most effective feedback

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