Watson's Management Approach

IBM's management approach in the 1910s came nowhere near Johnson's IBM ran its factories for efficiency although IBM didn't treat manufacturing employees any worse than most companies of the day it didn't treat them particularly well either. Watson felt he could unleash tirades at his managers with impunity and for the most part he could no one dared question or cross him executives rationalized his behavior by telling each other if you weren't with putting together he didn't bother to tear you apart that's like some Stockholm syndrome stuff to me. He had unrelenting optimism in the face of calamity this is how he acted in the Great Depression melancholy has seized most of the business world. His actions backed up his words