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Start with the story — Drift’s David Cancel on lessons he’s learned as a 5X founder

In Depth

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Is Frank's Answer the Most Objective Tool?

I think the way that I think about it is that Frank's approach to, and again, these are my words and his words, but like that really boil it down to what are the incentives. There's probably a misalignment of incentives. How do we fix those incentives? I think ultimately that's the most objective form when I think he's right. Then there's the gray area of how do you treat people and how do you coach people and howDo you invest in people. That's a whole different gray area. But I think really his answer brings the most clarity of like the incentives are off. How doWe align them? And then there's like, okay, now

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