How Do You Prioritise After an Event Like This?

How do you prioritise once the immediate response happens? What happens next? Who gets rid of houses at the bottom of driveways? EQC had a relationship with a big engineering firm, Tonkin and Taylor. They very quickly built a map of the city of where the worst damage was. And that allowed us to plan from there. It's really fundamental in an event like this. There's so much to be done. You're not just treating the people who speak the loudest first. In Christchurch, we started rebuilding the Act Gallery, I think, before there was anywhere in Eastern Christchurch because we'll play rugby league yet.