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Nicole Giantonio | ALSPs & the Business of Law
Walchet Talks
What Are the Factors That a Client Needs to Bear in Mind When Choosing a Supplier?
Expectation setting is a clear part of it. It's why our salespeopleo spend a lot of time botht speaking with customers and then documenting what is going on at that customer's side so that they know exactly what to expect when we start the implementation. He iwod say, there's, there's two or three things that are critical. The first is making sure that everyone is setting the proper expectations right. That's also important that the customer give us honest information about their data."
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