Catherine Tusson: Do Not Pay founder seems tone deaf about the whole thing. She says he keeps dismissing this as one person and it's just marketing. Catherine, I hope you will keep us all posted on the progress of the legal action. Bob Ambrogy: If more tech bros would take that more seriously, I think that would be great.
Kathryn Tewson was a little-known paralegal when, on Jan. 24, she was suddenly thrust into the spotlight. That day, she published a scathing series of tweets recounting her investigation of DoNotPay, the company that describes itself as “the world’s first robot lawyer.” She concluded that the company’s supposed AI-driven products were little more than smoke and mirrors and that its representations about its products constituted consumer fraud.
Her findings stirred intense interest both on social media and in the traditional media. Soon after she published her findings, DoNotPay’s founder Joshua Browder announced he was taking down the products she tested. Now, Tewson has filed a legal action against DoNotPay and Browder in New York state that is the first step in a potential consumer class action.
Last week on this podcast, Browder was our guest to respond to Tewson’s allegations and other criticisms of him and his company that have come out over the past month. In the interview, he dismissed much of the controversy as “a bit of a nothingburger.” Today, Tewson joins LawNext host Bob Ambrogi to share her story of how she came to investigate DoNotPay, what she uncovered, and why she has now taken the first steps towards a potential class action. She also responds directly to some of what Browder said in last week’s show.
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