
Should you trust reviews?
Business Daily
00:00
Can It Influence Paid Promotions?
James k is ther head of corporate communications. He says if someone's receiving money for an experience to be compensated for it, then we would consider that a biased experience. We want genuine customers to be able to share their experience and provide guidance to future customers. So we don't consider, can it influence e reviews that aveben pensated to be unbiased? And also paid reviews. I mean, i think that's an issue that extends beyond just influences to individuals and sometimes companies, who will sort of make claims,. If you spend ext of money, we can get excent reviews on your business listing. That's something very, very clearly applies to james. As a p r
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