This chapter explores the components of product thinking, including speed in decision making and action, setting clear horizons for the organization, and understanding customer impact. It also discusses the challenges of meeting customer expectations in a technological environment and the need for a hypothesis-based approach that allows for adaptation and course correction.
It seems like everyone’s talking about product thinking, but do we truly understand what it means in practice? dunnhumby’s Chief Product & Strategy Officer, David Zimmer, shares his learnings as a product leader whose career spans both traditional and digital-native organizations. This episode will give product and business leaders valuable insight into the challenges and opportunities of becoming a product organization.
Host: Kimberly Boyd, Head of Customer Marketing & Insights, Thoughtworks
Guest: David Zimmer, Chief Product & Strategy Officer, dunnhumby