The Evolution of Telecommunication: From Bells to Switchboards

This chapter explores the significant milestones in communication technology, starting with the landmark telephone call from New York to San Francisco in 1915 and the contributions of Alexander Graham Bell. It highlights the role of switchboard operators, predominantly women, and their challenges in the workforce, alongside the evolution of telephone numbering systems and dialing methods. The chapter also delves into the social dynamics and historical context behind the telephone industry’s growth, including the exploitative practices faced by these early workers.