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Awards Season w Naren Young | Bartender at Large ep 459

Bartender at Large

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Rethinking Excellence in Hospitality

This chapter explores the vital role of preserving historical architecture in Miami while critiquing the bar industry's focus on awards over genuine hospitality. The speakers argue for prioritizing meaningful experiences and equitable service for all patrons, emphasizing the importance of cleanliness and high standards in establishing a successful bar. They discuss the dangers of an ego-driven awards culture that can compromise service quality and genuine guest connections.

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