Navigating Productivity and Quality Metrics

Thanks to work from home, and other trends, workers are being electronically monitored by their bosses like never before. But some industries have had experience with this for awhile. Truck drivers, in particular, have been under legally-required electronic monitoring for several years now. Not only are their hours and miles electronically logged, increasingly they're subject to facial cameras and other types of body monitoring. On this episode, we speak with Karen Levy, a professor at Cornell and the author of "Data Driven: Truckers, Technology, and the New Workplace Surveillance" to discuss how surveillance works within the trucking industry, and what it means for everyone else.

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