2min chapter

What's Your Problem? cover image

The Trick to Flying Cheap

What's Your Problem?

CHAPTER

Did You Just Reorganize?

The airline has had to postpone launching some new routes because of a pilot shortage. "We just can't disappoint our guess any more," says CEO Michael O'Leary. A year after he started the company, it's reorganizing and getting better at anticipating problems before they happen.

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