The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 652: 10 Things That Always Work in Marketing with SaaStr Founder and CEO Jason Lemkin: Part 1

The Official SaaStr Podcast: SaaS | Founders | Investors

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How to Scale Your Customer Success Teams

I didn't know how to do this as a founder at first, I was good at like classic go get on a jet and go visit them and kind of self serve but I didn't understand the power of this middle. Now there's a co working system. When you get your products and your customers together again customer share with each other they get to meet for you they'll do the selling for you. So these are like mini scalable events that again all you need is to call a restaurant. It's like a private room. Okay. And you know scale it up and down if you got to start in the Olive Garden so be it okayIt doesn't always have to be at Ruth

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