How Do You Work With Customer-Facing Teams in Product Discovery?
Fearless Product Leadership
00:00
Do Not Call Requirements for Specific Customers
rachel opsler at pager duty shares the differences between the types of discovery product teams initiate around a particular need, verses what happens at an account level from the sales and support side. How her product teams navigate, do not call requests for particular customers when requested by sales and support. When we are doing discovery. We will let the sales person or the customers tus person know that we're doing it. They can attend if they want to.
Transcript
Play full episode
