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18min chapter
Building Box's AI Platform: Enterprise Lessons in Scaling LLMs | Ben Kus, CTO of Box
Deployed: The AI Product Podcast
Transforming Enterprise with Generative AI
This chapter explores Box's journey in integrating generative AI into their platform, emphasizing the challenges of managing unstructured data and the advancements in technology that have reshaped business data utilization. It highlights the transition from skepticism to enthusiasm regarding AI agents among enterprise customers, illustrating their ability to handle complex tasks and improve user experiences through agentic workflows. The discussion also reflects on the evolving expectations of AI in enterprises, showcasing its transformative potential in streamlining intricate processes like loan processing.
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Discover
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