Wanting Fries With That May Cost You
Motley Fool Money
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Navigating Change in the Restaurant Industry
This chapter focuses on the evolving dynamics between fast casual and fast food restaurants, highlighting how digital sales and consumer expectations are reshaping service models. It discusses the challenges faced by major chains like Chipotle and McDonald's in light of rising labor costs and the potential for increased automation. Additionally, the chapter examines consumer behavior concerning loyalty programs and food delivery trends, providing insights into how these factors will influence the future of the restaurant industry.
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