
Kevin Hartz and Julia Hartz (Eventbrite) - Optimal Traits and Sustainable Advantages
Entrepreneurial Thought Leaders (ETL)
00:00
The Adaptive Qualities of Eventbrite
Eventbrite's culture is designed to be sustainable. We've effectively deterred fraudsters from our site, they swarm over to a competitive site or a like site and overrun that. And we had built up our customer service operation and our marketing operations so we understood how to try to find people and how to service them.
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