
35. Airbnb 101: How to Handle Damages Caused by Guests
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How to Replace a Rug on Airbnb
Airbnb host says guests didn't tell her if a rug was damaged. Cleaning crew found urine stains on one of the guest's rugs. Guest left three-star review, but did not say anything about it. Host: "I love her four stars because she didn't follow guest instructions which were to let me know"
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