A Question on the Screen, Okay?

"I am a very generous tipper, unless you suck. And if you don't suck, or are excellent, holy crap, i just want to make your life better," he says. "On the rare occasion that someone is just rude, awful, inept,. those two combined is my formula for, you know what? I feel gross about this, and i don't want to give you money for that." He also talks about tipping as a kid in Chicago's high-end service industry. 'Like it as a kid, i had that experiencean like how it feels like to get stiffed'