Generative AI: Implications for PE Investors
Private Equity Funcast
00:00
The Revenue Opportunity of Cross Seller Up Sell
There's a real opportunity when customer service for closed loop. A big legacy ERP system and they had years of manuals and they literally pumped them all into chat TPT. And it took them right to the right answer go to this page, hit this button, do this. The customers were really pleased with that as a way to sort of cut out customer support. Like, I don't want to have to talk to you, but I don't need to.
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