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393 Selling Your Expertise by Robert Chen

The Marketing Book Podcast

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How to Create a Positive Interaction for the Other Person

Douglas: One thing can really help transform all of your relationships and the way you connect with people that you come into contact with. What comes to mind is creating a positive interaction for the other person, no matter what the situation is. And being able to do that means you have to know what it is that they're looking to get from you in terms of their experience. "I would say if you can keep that in mind, I'm meeting with this person," he says.

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