3min chapter

Clearer Thinking with Spencer Greenberg cover image

Do organizations have to get slower as they grow? (with Alex Komoroske)

Clearer Thinking with Spencer Greenberg

CHAPTER

The Fundamental Attribution Error in Trust

A lot of it comes down to trust. I think that trust is a much larger role than people give it credit for. One thing that shows up quite a bit is this fundamental attribution error. We tend to blame systemic forces for our own failures and intrinsic qualities for other people's failures. And so you have to actively think about all the myriad constraints that other people are under too.

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