Work From Home Is a Real, Real Thing, You Know?

"You've got to embrace a new world and you have to understand it," he says. "Trust and loyalty, particularly if you hit a crisis, are going to be the only thing that matters unless there is a real crisis" The CEO's life has been shaped by technological change over the last 25 years - but how should CEOs think about their own lives? 'It's like they're actually going to pack up their desk,' Bezos asks his advisors.