Struggling with staff leaving, keeping donors happy, or having competent leaders? In this episode of The Small Nonprofit, host Maria Rio sits down with fundraising expert Frank Mumford, who shares his journey from student caller to nonprofit consultant and thought leader. Together, they discuss the evolving landscape of fundraising, the importance of authentic donor stewardship, and how nonprofits can navigate trends like AI and data-driven personalization to build meaningful relationships.
Frank also delves into his experiences transitioning from frontline fundraising to the vendor side, offering practical advice for fundraisers looking to amplify their impact and explore new opportunities in the sector.
Donor Relationships & Fundraising Trends - the highlights:
- Why donor stewardship is more than just a thank-you email – it’s about creating a personal connection.
- Tips for balancing professional and personal relationships with donors while keeping the focus on the mission.
- How to personalize donor engagement without overcomplicating the process, including leveraging data and thoughtful follow-ups.
- Trends in fundraising, such as the rise of mid-level giving and the use of AI to save time and prioritize donor outreach.
- Challenges nonprofits face, from staff turnover to data management, and how leaders can foster more sustainable organizational cultures.
- The importance of introducing donors to other staff and leaders to strengthen their connection to the organization.
- Why fundraisers should embrace their power and advocate for healthier workplace practices.
🎧 Listen to more episodes for actionable fundraising tips and insights on nonprofit leadership, nonprofit governance, donor engagement, productivity & tools, and nonprofit storytelling strategies!
About Frank Mumford:
Our guest is Frank Mumford, a seasoned fundraiser with 14 years in the charity sector. Frank started as a student fundraiser and now works at Gravyty, where he helps charities with new software solutions. He's been a CFRE since 2019 and is active in several nonprofit boards. Frank will share his views on the challenges that charities and fundraisers face today.
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