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#218 Feedback with Claire Lew

UX Podcast

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How to Create an Environment for People to Speak Up at Work

There are two key reasons for why people don't tend to speak up at work. The first is fear, and the second is futility - a feeling that even if I were to speak up, nothing's going to happen. A lot of leaders think overcoming futility means they need to give everyone "a million dollars" To overcome futility, listening can be as simple as thanking someone for their feedback or acting on it.

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