Ep.48 What are the missing links between investigating incidents and learning from incidents?
The Safety of Work
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Management Supports Are Required for Learning and Change in the Organization
Druwevam: People who are told about the lessons need to be capable of receiving and responding to the lessons as feedback. If you're not willing to admit that you might be wrong now, then you've got no chance of correcting and changing what you're currently thinking. The incident description itself and the causes ofth incident are the learning product. We acually want people to learn about the incident, learn about what caused it, and therefore what could be done to to not have it in the future.
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