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Toolbox: The Cheat Code to Building Deep Relationships and Being Unforgettable

The Art of Charm

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Listening Well Is More Than a Matter of Speaking Less

The dunning cruger effect is alive and well, because many of us over index on our listening. One third of women said their pets were better listeners than their partners. And among managers who had rated themselves as the best listeners, 94 % of them said theyre fantastic listeners, except their staff.

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