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6min chapter
Apple Product Launch, HSBC Mulls Merging Divisions
Bloomberg Intelligence
Navigating Coffee Chain Challenges
This chapter examines the operational hurdles faced by a global coffee chain, emphasizing the impact of complicated drink orders and digital transitions on customer experience. It also explores the broader issues within the restaurant industry, highlighting menu complexities and strategies that some chains employ to maintain customer engagement amidst declining traffic.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode