The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth cover image

This is how to impress your boss and a Business case for change accepted

The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

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How to Improve Your Business Case

I would suspect that most of the people who are creating these business cases know what they want to achieve. And I think that sometimes when it's obvious to us, we don't make sufficient effort to explain it to somebody else from their perspective. But yeah, and maybe I can add one. Maybe I'll do my usual bit of come up with a list and then add it to add things to the list as we go along.

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